|Location||Melbourne City Centre, Australia|
|Date Posted||October 8, 2018|
Support Windows 7-10, Active Directory, Exchange and bespoke applications. Extensive experience with supporting customers over the phone and email, multitasking in a calm and professional manner. Taking incoming IT support queries over the phone, service request portal and email. Effectively triage and troubleshoot level 1 IT issues to an ITIL framework and maintain high levels of First Call...